Applications for this year’s Health Service Excellence Awards will close on Thursday 18 July, with shortlisted entries to be notified in September before the official awards presentation take place in November.
The Health Service Excellence Awards 2024 will provide an opportunity to showcase and celebrate examples of the work that happens every day across Ireland’s health service. The awards also promote shared learning for other teams through the awards success stories.
The awards are open to all staff (HSE and non-HSE) working in the public health system, and any service provided directly to the public including:
- clinical services
- primary care
- social or family support
- support services:
- catering
- portering
- maintenance
- security
- clerical management services (people management, information technology or service management initiatives)
SIX AWARD CATEGORIES
Improving patient experience: This category is for projects that demonstrate how a service was improved, and/or projects that enabled staff to improve a service, including improved patient access or improved information for patients.
Innovation in service delivery: This category is for projects that implemented a solution to make things better while demonstrating efficiency, sustainability and value for money. Projects should demonstrate an integrated approach using innovative practices, systems or technologies.
Excellence in quality and patient safety: Projects should identify quality and patient safety priorities in delivering measurable improvements and more targeted services that meet the needs of patients/service users/clients. Projects should be based on stakeholder engagement and partnerships with colleagues, patients and clients and demonstrate how the project could be transferable to other healthcare settings.
Engaging a digital solution to provide a better service: Projects should identify how a digital solution saves on resources and provides a more efficient and effective result. Identify how your project enabled teams to work together to share knowledge and experience, solve problems and make decisions. Describe how it positively affected service provision and improved links across services. Show how it enhanced planning and overall operational effectiveness.
Right Care Right Place Right Time – Sláintecare Integration: This category will highlight and celebrate resilience and innovation in the health service, with a focus on projects that contribute to the delivery of Sláintecare goals. The award will favour projects that deliver person-centred integrated care in (1) Care pathways and national plans and strategies; (2) Enhanced Community Care; (3) Sláintecare Healthy Community Programmes.
Working together for a greener health service: This is a new category for projects focused on sustainability and climate action, which should demonstrate working together to make improvements in one or more of the six priority areas in the HSE Climate Action Strategy 2023-50. Demonstrate the use of an integrative approach and working with others in order to realise this project in a hospital, community or corporate setting.
Commending the winners at the 2023 awards ceremony in December at Farmleigh House, HSE CEO Bernard Gloster noted how staff dedication and commitment to delivering high quality patient care was “visibly demonstrated” through the 2023 entries submitted by staff from across the country.
He noted that each project clearly reflected core values of care, compassion, trust and learning and stressed the importance of recognising all those who were shortlisted. “It is all their work that helps pave the way to a brighter future for Ireland’s health service,” he added.
Further information and application forms for the Health Service Excellence Awards
